Refunds
Refund eligibility and status recovery.
{
"version": "2026-08-v6",
"normally_appropriate": [
"duplicate charge",
"technical infrastructure failure",
"paid job that cannot be processed",
"system failure preventing service"
],
"not_automatic": [
"unverifiable verdict",
"customer disagreement",
"claim contradicted",
"unsupported claim",
"dissatisfaction with factual outcome"
],
"states": [
"refund_pending",
"refund_retrying",
"refunded",
"refund_failed_manual_review"
],
"status_endpoint": "/v1/refunds/{refund_id}"
}